The First 90 Days: Why Your Onboarding Process is the Key to Stopping Customer Attrition

The First 90 Days Why Your Onboarding Process is the Key to Stopping Customer Attrition 4

Stop losing B2B customers before the relationship truly begins. A broken onboarding process in the first 90 days, not long-term issues, is the silent killer of growth and the primary driver of customer attrition. By shifting from reactive, “look-alike” pricing to a proactive Revenue Growth Management (RGM) strategy, you can architect profitable partnerships from day one. Learn how to secure your customer base and boost profits by fixing the foundational onboarding experience.

Revenue and Profit Growth Drivers: A Foundational Revenue Growth Analytics Capability

Analytics Gap in Monitoring Profit Drivers

A deep analysis of revenue growth drivers through a Price-Cost-Volume-Mix (PCVM) framework provides critical insights into a company’s financial performance.

This method precisely isolates the impact of individual drivers—such as pricing actions, cost changes, sales volume, and shifts in product mix—on overall profitability. By translating this granular analysis into actionable strategies, organizations can more effectively manage these drivers to foster sustainable growth and strengthen their market position.

The Role of Pricing & RGM In Managing Customer Churn

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Discover how proactive pricing and Revenue Growth Management (RGM) can combat customer churn in B2B. Learn to identify at-risk accounts, optimize pricing, and unlock hidden growth opportunities for sustainable profitability.

Tariffs, Tight Margins, and the Mid-Market Reality Check—Why 2025 Demands Operational Revenue Growth Management

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Picking Up the Thread You may have already read our recent deep dives about tariff-driven cost shocks, conducted in collaboration with Revology Analytics. First, we dismantled one-size-fits-all price hikes in “Tariff Shockwaves & Margin Erosion,” then mapped four distinct pricing games—Cost, Uniform, Power, and Custom—in “Pricing Strategies to Counter Tariff Impacts.” Those articles established a […]

Driving CPG Growth with an End-to-End Pricing & RGM Analytics Platform

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The manufacturer aimed for a 5% net price realization improvement but struggled with high discount variability across thousands of SKUs, inconsistent freight and rebate policies, and a lack of clear insights into margin drivers. Sales teams frequently deviated from discount targets, eroding profitability.

Transforming Med-Tech Margins

The manufacturer aimed for a 5% net price realization improvement but struggled with high discount variability across thousands of SKUs, inconsistent freight and rebate policies, and a lack of clear insights into margin drivers. Sales teams frequently deviated from discount targets, eroding profitability.

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